How do I place my order?

Shopping at gmvmarket is very simple. There are 2 ways in which you can place an order.

  1. Order over phone (call 0242 824443 anytime 24*7)
    1. Call up gmvmarket at 0242 824443 – (24*7) and talk to our Customer Service Executive.
    2. Tell them the product you would like to order and your preferred mode of payment.
    3. Just with your basic information such as your address, phone number and e-mail ID, they’ll place the order for you.
    4. Once the order is placed, they will be providing you with an order ID, which you can use to track the order status or for any communication in future.
    5. You’ll also be sent a notification e-mail with the order details and the estimated delivery date.

  1. 10 Easy Steps to Place Order by yourself.
    Just follow a few quick steps given below:
    1. Go to www.gmvmarket.com
    2. Go through the various products available on our site and their specifications.
    3. Enter the promotional/discount code (if any) in “Apply Coupon Code section” and click “Apply” if you happen to have any.
    4. Click on Proceed to Check out.
    5. You may be asked to login if registered; you can register your account with us without any hassles or you may also opt to check out as a Guest.
    6. Enter the delivery and Billing details.
    7. Click on Proceed to Pay.
    8. Choose your preferred mode of payment to pay for the balance amount.
    9. Once the order is placed, you’ll also be sent a notification e-mail with the order details and the estimated delivery time.

What are the different modes of payment?

gmvmarket offers you multiple payment methods. Whatever your online mode of payment is, you can be assured that our trusted Payment Gateway partners use secure encryption technology to keep your transaction details confidential at all times.

  • Credit card (Visa/ Mastercard/ mobile money)
  • Bank Deposite
  • Cash on delivery

How do I check the current status of my order?

It’s very simple. Just float your cursor on “My Account” link on the top right hand side of any page. It will drop a list of options for you to select:

  • My Orders
  • My Wishlist
  • My Wallet
  • My Trips
  • Track Order
  • Logout
  1. Registered customers can check the order details by clicking on “My Orders”.
  2. Next Page will show you all your existing and previous orders placed during the past 3 months. To view old orders, you may select the Start & End Date and click on “Go”.
  3. Click on the Purchase Id you want to know the status of.
  1. If you checked out as a Guest, you can click “Track Order”.
  2. Enter your Email Address and the Purchase ID and click on “Track” button below.
  3. We will send you an e-mail notification with the shipping details, as soon as the order is dispatched.

Are there any hidden costs on purchase?

No. There are zero hidden charges when you make a purchase on gmvmarket.com List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay.

Does gmvmarket offer Warranty / Guarantee on all products?

Most branded products come with the manufacturer’s warranty, which can be claimed from any authorized service center in your locality. However, there are certain products which may not offer after sale services in your area, in that case, please contact our Customer Service team. They’ll review the nature of the complaint and provide you with the best possible resolution.

How to apply Promo Code / Gift Certificate on an order?

  • Go to www.gmvmarket.com and select the items you want to purchase.
  • When you are ready to checkout, click “Proceed To Pay”, the same as our regular checkout.
  • On the “Make Payment” page, under the Order Summary, it’ll show “Enter Promotion/Gift Certificate Code” with a box below it.
  • Enter your Gift Certificate or Promotion code in the box, and click on Apply.
  • If the amount of your Gift Voucher doesn’t cover your order total, you will be prompted to select an additional payment method.